Peerless Machines
http://www.peerlessmachines.com
DISCLAIMER: We cannot guarantee friendly responses to people that apply without reading this ENTIRE post.
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Minimum Requirements
If you do not meet ALL of these criteria, do NOT waste our time or yours.- 18 years of age or older. NO EXCEPTIONS.
- Based in the United States. NO EXCEPTIONS.
- Must scan/fax a signed non-disclosure agreement
- Must scan/fax a copy of your uncensored driver's license or non-driver ID
- Minimum 1 year previous experience as a cPanel systems administrator
- FLUENCY with ALL ASPECTS of cPanel REQUIRED
- FLUENCY with CentOS and Fedora Core REQUIRED
- EXCELLENT spoken and written English
Job Information
Starting Pay Rate: $1.50 Per Ticket *
Probationary Period: 30 Days
Duties Include:
* Using our helpdesk to provide technical support to customers
* Replying to all tickets during your shift within 30 minutes.
* Support issues of all complexity (Level 1-3) for cPanel shared/reseller customers
* Support issues of all complexity (Level 1-3) for dedicated server customers using cPanel
* Escalating customer reboot requests to the datacenter, then determining the cause of the crash and fixing it.
* Other support related tasks as assigned by the management team.
NOTE: We realize that the starting pay is not a lot. However, after your probationary period, we will conduct a review of your performance and increase your pay based on performance.
How To Apply
To apply for this position...Please email nhudson[AT]peerlessmachines.com
In your email, you MUST include:
- Full Name
- U.S. State of Residence
- Age and Date of Birth
- Phone Number w/ Area Code (You will receive calls from BOTH managers at some point)
- AIM Screen Name
- WHT Username
- Related Previous Experience
- Personal References
Attaching a resume always gets brownie points too.
If your application does not include all the above info, we will not review it until it does.