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View Full Version : Ordered a new SM server


Ross
04-21-04, 09:16 PM
Ordered a new Super Xeon server with ServerMatrix. Well it was setup within 24 hours (awesome!!). Speeds is great but now lets look at some problems:

1. Was never sent the login information eventhough I was told I was going to, had to look it up in orbit.
2. Server wasn't setup with 13 ips, only one.
3. Server did have plesk installed but only the 1 domain liscense key.
4. Don't have the Urchin liscense key information.


So now I get to wait.

xgravity
04-22-04, 02:25 AM
Did you call them up? That would be the best thing to do. SM is usually pretty good about getting things going. Give em a call and see what they say.

jmweb
04-23-04, 10:48 PM
Call em up for sure! I get all my SM servers setup within an average of 5 hours, thankfully!