Ordered a new SM server

[Ross]

Ordered a new Super Xeon server with ServerMatrix. Well it was setup within 24 hours (awesome!!). Speeds is great but now lets look at some problems:

1. Was never sent the login information eventhough I was told I was going to, had to look it up in orbit.
2. Server wasn't setup with 13 ips, only one.
3. Server did have plesk installed but only the 1 domain liscense key.
4. Don't have the Urchin liscense key information.


So now I get to wait.

[xgravity]

Did you call them up? That would be the best thing to do. SM is usually pretty good about getting things going. Give em a call and see what they say.

[jmweb]

Call em up for sure! I get all my SM servers setup within an average of 5 hours, thankfully!