Resell-Reseller Account wanted

[dancer]

I am looking for a new (Replacement) Hosting company. :mad:

If your too busy to answer any questions I may have, in a short length of time don’t bother responding. :rolleyes:

Since I have had difficulty with a few hosting companies maintaining their integrity it has become necessary to detail some of the “standard” and “Goes without saying” features included in most plans. :confused:

I do not require a domain name, It is a nice lure but you can save the money. ;)

The following will specify exactly what I am looking for as a minimum, and what I insist on. Although I may consider other options and alternatives, it is unlikely.

As I am a Reseller, The latest Version of WHM Panel with unlimited domain capacities and ALL options activated and set to unlimited. With the additional feature of the ability to manage and resell reseller packages. (I do not require Root Access). No Plesk!
Overselling enabled, but downwardly regulateable by me (WHM should do it).

WHM AutoPilot v2.4.16

The Latest version Cpanel with Fantastico Delux with all options activated or controllable by me.

SiteStudio - free website builder software
Miva merchant shopping cart

The preferred Operating System is Linux, However I May Consider Windows. Your firewall software, and virus protection programs are to be current and updated no less than weekly.

Unlimited E-Mail Addresses
Unlimited E-Mail Forwarders
Unlimited E-Mail Aliases
Unlimited E-Mail Auto-Responders
Unlimited MySQL Databases (4.0.15)
Unlimited PostgreSQL Databases (7.3.4)
Unlimited FTP Accounts
Unlimited Parked Domains
Unlimited Sub-Domains
Daily backups
FrontPage 2002 Extensions
POP3, SMTP, IMAP, Web Mail (Neo, Horde, Squirrel)
Sendmail Support
Mailman list support
Perl 5.8.1
CGI
PHP 4.3.4
GD
NetPBM
ImageMagick
Zend Optimizer 2.1
Server Side Includes
cPanel 8.x (Updated to latest STABLE build as they are released)
Spam Assassin
Web Log Analyzers (Analog, AWStats)
phpBB (message board)
Invision (message board)
PHP-Nuke
Advanced Guest Book
Agora Shopping Cart
OS Commerce
Hotlink Protection
Backup Manager
IP Deny Manager
File Manager
Redirect Manager
Password Protect Directories
Search Engine Submit
Custom Error Pages
Apache.
SSL Certificate
Cron Jobs
Etc……

I will not have my server(s) changed or my site(s) moved without my prior knowledge and approval. Or To be notified immediately of the move if the move was an attempt to maintain the integrity of the site(s) hosted by me. I don’t like surprises they reflect poor planning.

My Own Nameservers (ns1.aaa.net, ns2.aaa.net) and Availability of IP Numbers if and when I need them.

Allow Adult Content
(Legal ONLY!! Their Webmaster is a Friend - If it starts to get too weird I’ll take it down myself).

In the near future I will be reselling servers, would like the ability to keep it with the same supplier. <Not Necessary, Could be helpful>

Hard Drive Requirements: 2 Gig. Absolute Min.
With the ability to instantly upgrade my own plan, preferably in 1,5,10 Gig Increments. (I will start by placing a few unimportant sites on your server to see if it works out).

Bandwidth not terribly important, but should be upwardly mobile.

Competent Tech support must be available 24/7/365. Yes, I will be checking and I keep strange hours.

Additionally I want to know:

How big your Tech support staff is, and what kind of experience do they have?
Your companies policy regarding uptime of less than 99.7%
How do you insure your uptime? (I know the NOC has a generator).
How long since you re-booted the server you are going to put me on?
Where your NOC is.

No Price Increases.
Budget for this is $20/Mo.

[tranz]

$20 per month?!! For all of that?
Not to be rude but........... most of us here are not going to jump through those hoops for just $20 per month.

[dancer]

Am I Being unreasonable??

Basic thought on the Software is that it's already pre installed, With Cpanel/Fantastico. The HDD space isn't that much, And I'm not looking for a 10MBPS unmetered conection..

[tranz]

No, but your approach is a little harsh. Hence, why you havent gotten any replies.

This is just how I looked at it.

[jmweb]

The cost for WHMAutopilot is $19.95 a month. That leaves 5 cents a month for hosting, may I suggest you increase your budget or remove your WHM Autopilot request. If you have any futher questions do not hesitate to contact us.

[jmweb]

Originally posted by dancer:

Am I Being unreasonable??

Basic thought on the Software is that it's already pre installed, With Cpanel/Fantastico. The HDD space isn't that much, And I'm not looking for a 10MBPS unmetered conection..
All of these costs $$ and the fact that you want WHM Auto Pilot costs more money. WHM Auto Pilot costs $19.95 a month. With complete fees it would probably be 20-20.50 a month for the host just for whm auto pilot.

[xgravity]

Yep, I agree jmweb and tranz. I do not think anybody is going to give you an ap license for free or included in the 20/month hosting plan.

[dancer]

I was under the impression that WHM Auto Pilot was $150 on your domain, that which could be sublet to me without having you incur any additional costs. I Certainly did not intend to imply that I was attempting to pay a whopping .05c for the balance of the service.

Figured Since I am shopping I would post the dream, and let you guys counter with a cold dose of reality.

[dancer]

I bet thats why everyone loves the new guy... LOL

[tranz]

LOL..

[xgravity]

WHM AP is either 19.95/month leased or 149.95/owned license

[inetter]

dancer, iNetter can offer all of the above options you requested, except for the AutoPilot license. For more information, head to our site at: http://www.inetter.net

[jgpippin]

Competent Tech support must be available 24/7/365. Yes, I will be checking and I keep strange hours.

get serious.

[tranz]

lol

[Website Rob]

Originally posted by dancer:
Figured Since I am shopping I would post the dream, and let you guys counter with a cold dose of reality. Well, we should all be allowed to Dream, but please don't be upset if most of us find it a funny dream. ;)

What you ask is total unreasonable and to my knowlege, WHM does not provide for or work with:

reselling reseller packages
SiteStudio - free website builder software
Miva merchant shopping cart

And no Hoster can provide 'unlimited' anything when it comes to Server resources.


But why don't you take "inetter" up on their offer and see for yourself, if they can provide what you asked for at the price you asked -- while still providing good service?

Then come back after 1 or 2 weeks and tell us all how it went. Most of know already what you will say, but some things we have to learn for ourselves. :D

[Cow]

Originally posted by Website Rob:

Well, we should all be allowed to Dream, but please don't be upset if most of us find it a funny dream. ;)

What you ask is total unreasonable and to my knowlege, WHM does not provide for or work with:

reselling reseller packages
SiteStudio - free website builder software
Miva merchant shopping cart

And no Hoster can provide 'unlimited' anything when it comes to Server resources.


But why don't you take "inetter" up on their offer and see for yourself, if they can provide what you asked for at the price you asked -- while still providing good service?

Then come back after 1 or 2 weeks and tell us all how it went. Most of know already what you will say, but some things we have to learn for ourselves. :D

I second that. I also feel your post came off a little rude/demanding. Like a sitcom I saw when a fat guy walked into a hotel acting rude and snobbish, fell through a bed, sued the hotel, but lost the suit for his history of lawsuits and targetting places that couldnt accomodate him.

Not saying that you are that fat guy or anything, just a similar situation :)

[Website Rob]

Well, if you second my post then what you say applies to yourself as well? Makes no sense to me, but to each their own. :)

Maybe you can confirm/deny what I posted and help keep our posts related to facts?

[Chicken]

::cough:: make offers or discuss request... not discuss other offers/posts... ::cough::

[blue27]

I think CTOJames is agreeing to your post and then referring to the thread starter Rob.

[blue27]

Originally posted by Website Rob:


What you ask is total unreasonable and to my knowlege, WHM does not provide for or work with:

reselling reseller packages
SiteStudio - free website builder software
Miva merchant shopping cart

WHM works with Miva but if the host offered it there would be an extra cost, and SiteStudio also works with WHM but at $1.00 per domain I doubt many hosts will offer it as an unlimited feature.

But why don't you take "inetter" up on their offer and see for yourself, if they can provide what you asked for at the price you asked -- while still providing good service?

That would be interesting to see.

[dancer]

Maybe this will Clarify things:

It has been pointed out that I am rude, I won't deny it. I don't offer excuses and I don't expect them. It does let you know where I am comming from, and what I expect.

inetter is one of the companies that I am concidering, there are 3 others...

Before I sign up with anyone however I am going to check them out. It has become a necessity after dealing with a few inept firms.

Although most of you know through experience which co's are reliable, and which are not. I do not know, and I am not having the easiest time in the world doing it. There are New companies that are good, and older companies that are junk. <That exists in every industry.>

So far I have had my sites moved to Celeron servers from Xeon servers, without my approval or even any notification - I found out checking my WMpanel. I find such an action to be shady at the least, and misrepresentation to fraudulent at most. I ain't gonna have it! If I'm paying for a celeron, give me a celeron, If I'm paying for a Xeon I expect a Xeon. <Thats not difficult to understand.>

No, I do not expect something for nothing. I do Expect to get what I pay for.

I have had features in both WMpanel and Cpanel turned off on me either by accident or not. I simply want all available options in both pannels turned on, and left on. (Allowing me to host 30 Domains isn't going to do me any good, Which is why I want such controls set to unlimited). I also wan't overselling enabelled - we all know that most people buying a 50meg site are only going to use 5 to 10% of that allotment, as long as it is available if he needs it I don't see a problem turning 500 megs into 15 equal accounts each containing 50Megs.

Since I am selling reseller plans, I do need a way to grant a reseller a WHM (Type Panel) so that he is able to manage his domains, There by requiring me to maintain some type of control over him. This could most likely be satasfactorly accomplished via Tech support installing an additional WHM on one of the reseller sites subject to my specifications regarding the account.

MOST of the features I desire are Standard issue Fantastico Deluxe. Of Cource, WHM AutoPilot v2.4.16 Would be very nice, (Esp if it's included in $20/mo) Now that I have been educated a bit, I will keep looking for an alternative, I would like it available.

I am not seeking UNLIMITED server resources, as per Unlimited bandwidth, unlimited space. Most of that which I specified as Unlimited is Available on inetter's site as such, there by it is not an unreasonable request.

I expect 24/7 support, If it is advertised on a website It's part of the deal. My hours are 11am to 5am EST. 6 days a week, sometimes 7. (Yes, I occasionally do take a break to eat). If I am up, and I'm checking out an advertised 24/7 tech support I'm doing so between 3 and 5 am as well as occasionally through the day. (Yes, I know I am not the only one who has strange hours, but they work).

I also want full consice answers to questions when I ask them, if a company is too busy to give me a satisfactory answer, or explanation. They are probably either too incompetent to give the correct answer, and are trying to duck it, or they are too busy to meet their customers needs. I don't ask questions if I can avoid it, and I don't ask questions for my health, I ask because I need an answer, and I need one now.

Well, we should all be allowed to Dream, but please don't be upset if most of us find it a funny dream.
If dreams weren't funny we'd all be in trouble..

(Shoot for the Stars, If you only hit the moon your still doin' pretty good)

<Sure we're open 24 hrs...... But Not in a row...>

[tranz]

based on your needs why not spend the extra cash and since you need all of these requirements then the best person to ask for them is yourself.

Get a fully managed dedicated server and go fot it. I am not by any means bashing or hammering you at all, so please dont take it that way.

What you are asking no, is not a big deal and any one of us here can provide it. Unlimited, it can be on a site yes, just like you can oversell a 500MB account. Doesnt mean anything. Try pushing it to an unlimited and see what happens. in most cases something will get said, but hey. Thats for you to find out.

What is putting people off is yes, your tone. We look at your request and your tone and ask ourselves "Why would we want a client like that?" your tone sets that you will be one that is never happy and we have all had those, spent countless hours to in the end nothing will work. This might not be the case for you at all but most dont want to find that out after the honeymoon has worn off.

So, your best option to get the level of service that you want and not to make the hosting company feel as if they have to be at your beck and call for $20 per month, get a dedicated server and do what you must. Make it out there on your own providing yourself the level of support that you seek.

Once again the level of service that you want is not rocket science. Most of us here are providing this level of service already. From your tone you would seem like an "oh god, what does he need now?" kind of client. once again also, this may not be the case.

[dancer]

tranz, I think you and I are going to be friends -

A server is an option I am concidering. Before I make that jump, I want to give a "Legit" (As opposed to incompetent - as I am sure most of you have had experience with them) company a try, If all else fails then the server option comes in, I hesitate on getting my own server because I do not know if I am competent to undertake it. <Being Honest about it>.

For the record, I have contacted tech support twice Regarding an API interface, and Java Support. Other than that the ONLY time I have contacted Tech Support is to find out why my stuff isn't up.
(No, I don't have them on speed dial, and no, I don't even have the address in my address book). As long as my stuff is up and working I am Very happy, When it goes down.... I got people letting me know it went down. (I swear they must have someone on the payroll whos job it is to sit there and hit refresh at least every 5 seconds to make sure their site works. So Yes I know all about "those" customers..)

[tranz]

lol, friends cool. Weird in a cosmic kinda of way the net allows this to happen.

Since your not used to being the admin of a dedicated server. Go with a semi-managed solution. This will allow you to get your feet wet and then still call in the companies people when you need them.

[dancer]

Since your not used to being the admin of a dedicated server. Go with a semi-managed solution. This will allow you to get your feet wet and then still call in the companies people when you need them.

I will definately keep that in mind.