Stay Away From Globalhosters/voltage Hosting!

[TheNetway]

WARNING: Do not sign up for GlobalHosters.NET NOR VoltageHosting.com!

If you sign up, they will harrass you to death! Litterally. I told them I didnt want there hosting anymore, because they had over 3 days of downtime! Probably 4 days! After I canceled, they cursed me out, and also my partner. They called my house, yea that's right, MY HOUSE, and wanted payment, after I canceled the account! How unorganized!

It is really unorganized and unprofessional! If you currently have a hosting account with them, I suggest you go to someone else at once!

If you want to see some of the messages they sent to me, e-mail me at kwodem@sbcglobal.net! I will be more than happy!

-Kwodem

[TheNetway]

Oh, and also, prior to not signing up with them, don't contact them via live chat, calling them or any other method of communication, because if they find out your telephone number, MSN, e-mail, Anything, they will harrass you!

And other than what they did to me, they are also a bad host!

They had three-four days of downtime because they didn't know what they were doing on their dedicated servers. It was said that they had put a bandwidth code on and restarted there ONE dedicated server and it never came back up, according to what their two founders, Lee W. and Stephen P. said!

[GlobalHosters]

We at GlobalHosters would like to address the issue of an ideally bitter customer. We wish not to discuss personal issues or release personal information, but we will explain things in amore detail.

This gentleman is an aspiring web host who had a shared account with us. He wished to upgrade his account but never did. He decided to get a dedicated server from managed.com. He told us he would eventually cancel, but never submitted a cancellation request, so his account remained active. He failed to pay, so we contacted him via the proper methods. First email (no response), then via the telephone number that he gives us to call, and finally US mail, which received a response, to him calling us on our toll free number, and harassing us and cursing.

To add to the situation, he abuses support privileges. He constantly calls our support number, seeing advice on how to start a reseller account, please mind that we are charged per minuet on these calls. We were nice enough to help him.

The reason Kenneth canceled was not because of his downtime, but because he is bitter. He wants us to loose customers and his business to gain them. The downtime was explained to all of the customers and they received account upgrades and were also moved to a new server.

You can tell by his above posts that he has no knowledge of the situation. If you could please inform us of what a bandwidth code is, it would be greatly appreciated. As for our staff, “Not knowing what they are doing,” I am afraid his is mistaken. There was a misconfiguration of hardware in the datacenter, which caused the server to fail. While Kenneth calms down, we hope that everyone understands the matter.

Summary:
A bitter teen, wanting to start a hosting business and finding it proper to slander other companies. That is not a way to get your company name known, or to earn customers. It also will surly not harm, because any person with common sense would see the ignorance in his posts.

Regards,
Lee White
GlobalHosters.NET

[Ryan]

Interesting Dissucion...

[GlobalHosters]

Just thought that I should show something that Kenneth sent us today. Quite professional, if I do say so myself.

Live Support Message Delivery:
-------------------------------------------

The the f**k is your problems??? We don't like your d*mn services! OK!!!??? You simply suck, and I am putting a word in the forums about this thing you keep e-mailing my partner about. You should expect a phone call from me as well. Also, why did you say "we cut his servers off because he owes three months of payment" You damn b*tches havnt even been in operation for three months you dumba$s'.

I am confused, because:

1. Why so violent?
2. We never emailed your "Partner."

Kenneth if you are going to be so unprofessional Odem hosting, I am not sure if you are still going to use that name, will never make it.

[TheNetway]

Most of the stuff you just said (the first thread) was not true. And that message that you last submited was in a live chat session, not on your 1-888 number. On the phone, I didn't use one curse word, so that is a total lie.

However, like I said, I specifically told them I was going to a dedicated server with Managed.com. So, what they did was start charging me all these things, such as Telephone Support, Service charges, and late fees. And I am not sure why they are even charging me the late fees. Normally, a professional web hosting company would actually state in their terms all the charges they have along with their hosting plans.

So, as they constantly lie with their services, they are also lying on this forum conversation, as they will always do!

[TheNetway]

Oh, and speaking of teen, GlobalHosters (Lee White and Stephen P.) are 15 and 16.

[GlobalHosters]

Bitter Bitter! Aren't you Kenneth. You will never suceed in the webhostign business for your childish answers. I will be surprised if your receive one customer of last over a year. You did use curse words on the phone. If I could, I would post them for everyone to hear. You are a lair Kenneth, but you are not harming us in anyway. You only make yourself appear ignorant.

If it is any of your business, GlobalHosters is run by Wayne (34), Jason (19), Stephen, and myself. While on the other hand, your firm is ran by you (14) and your very rude and arrogant partner. I wish you the best, you will surely need it.

[TheNetway]

Anytime I called your 1-888 number, it was related to hosting. Any help that was asked was done through personal phone numbers, and not through the toll free number. Also, just for GlobalHosters.NET information, the reason of cancelation was because of the downtime. I was just about to open a Reseller account w/Globalhosters, and all of a sudden I get 3-4 days of downtime. So, I teamed with a partner of mine, and we decided to open a dedicated server. Also, he said it was a misconfiguration in the datacenter. Well, I mean, which one is it, putting in a bandwidth code that caused the server not to come back up, or the datacenter excuse, because the last time I was informed on this issue, it was said that "it isn't the data centers fought, it is ours." So you tell me?? And as far as opening a web hosting company and making GlobalHosters loose there business.... I am not exactly where they get there sources from on that, but my web hosting companies will not be opening until like two months lol. So, please get your information straight, and stop with all the lies.

[Ryan]

WOW! This is a interesting discussion between a client and a web host. The sad thing is, I don't know which one to beleive..Why wont you post the phone conversation GlobalHosters? My help me determine who is the liar in this conversation.

[GlobalHosters]

Why are you so bitter Kenneth? You tell me on the phone. "You guys are a*sholes and I am going to show the world (I guess meaning slandering) that your suck and not so sign up with you." We have no reason to lie Kenneth. We seek no joy in childish acts of ignorance. We never told you that there needed to be a bandwidth code. I have no idea of what a bandwidth code is. If you could educated me on it, I would be grateful. At one time our datacenter installed a new line, XO. You will soon see what we mean by datacenter problems. You just bought a cheap server from managed.com and expect to put clients on it. You are in for a rude awakening.

As for posting the phone conversations, we were not recording conversations then, but after that, we have started to.

[Chicken]

Anyone think we'll know the actual story behind all of this? I don't.