PerlBill or ModernBill?

[beley]

I was wondering which billing system we should use. We're currently using a custom solution, and using PerlDesk for support. I want a completely integrated solution.

We're using Paysystems right now but will be switching to a merchant account sometime in the future. Does anyone have any experience with either of the above mentioned systems?

Any reccommendations would be appreciated.

[ffeingol]

We've only been using modernbill for a while, but I'm quite happy with it. It was very easy to get setup and working. Customizing the order forms to fit our site was quite easy also.

Modernbill has a very impressive integration with various payment processors as well as control panels.

I can't really comment on the help desk part of the software. We have not really used that. For the low volume of support tickets we get, perldesk is working fine.

Frank

[Saeed]

We are considering using ModernBill as well. It looks like a very complete product.

[Mike]

I use modernbill, and it has been great. Jeremy from ModernGigabyte really was great with the installation process and all, very timely and with phone support to boot! :D

They are developing a module that will integrate with paysystems (I think that I'ts called Revcon), and it hopefully will be done soon.

[xaviahost]

Hiya,

I have to disrecommend modernbill for many internal reasons that you probably will never come across, but nevertheless, i dont recommend them.

Try -- www.perlbill.com
or
Try -- www.ispmanagerinabox.com

[Saeed]

Originally posted by xaviahost
I have to disrecommend modernbill for many internal reasons that you probably will never come across, but nevertheless, i dont recommend them.

I don't understand your post. If we're never to come across those internal reasons, then your disrecommending should have no weight, right?

[xaviahost]

Exactly the opposite.

For many reasons i cant disclose what happened (legal reasons mostly) but i can tell you that if you knew, you too would not choose modernbill.

[tazzy]

Hello,

I had the exact same dylema.
To cut a long story short I picked PerlBill.

I'll list some reasons:
ModernBill is too bloated.
ModernBill helpdesk area isn't as good as PerlBill.
ModernBill is mainly made for Shared hosting usage and perlbill is made for general usage as well as shared hosting.
John from PerlBill has been very helpful.

There were lots of reasons for myself picking PerlBill above Modernbill. Modernbill just isn't good enough or does it have the look i'm looking for or is it a complete system to use.

[DigitalXWeb]

Modernbill takes care of our needs just fine, the help desk can use a little work but we dont use it anyways. I can not comment on Perlbill except to say go with a PHP solution, whatever that may be.

[StarGate]

We own the ModernBill Developer Owned License and we did never regret we got it

[Saeed]

Does ModernBill keep the customer info/creditcard on the server and charge them every month/year so that it's possible to change creditcard processor without asking customers to re-signup?

[StarGate]

You can specify that yes, it is not "recommended" (by them) but possible.

[Saeed]

Then what is the method recommended by them? The reason I'm asking is because we're considering using them and I want to know how the billing part works exactly.

[PixelAxis]

Perhaps I am just a sucker for ModernBill's awesome GUI (although PerlBill looks quite nice too!).

ModernBill has a ton of features and is quite a powerful client management solution.

I would recommend ModernBill

[SpiritAu]

Have you demoed both products?

[ffeingol]

Originally posted by StarGate
You can specify that yes, it is not "recommended" (by them) but possible.

No software vendor will recommend that you store the credit card number. OTOH, everyone does (that I know of) with modernbill.

Modernbill stores it the safest way that I know of. If you choose to store them, it will ask you for a pass phrase (password). It will encrypt the cc info using that pass phrase. When you go to do the billing, you have to enter the pass phrase so Modernbill can decript the cc info to pass it on the gateway.

The key he is to pick a very good pass phrase. Modernbill will let you have a very, very long pass phrase. In talking with other hosts, I have hear of 512 and 1024 character pass phrases.

Just my 2 cents,

Frank

[MCHost-Marc]

Originally posted by SpiritAu
Have you demoed both products?

We have. ModernBill is almost like CPanel now. Too many features and slow code. I'd recommend PerlBill, even though you need to probably write quite a bit of custom code to make it secure.

[CompuLounge]

Originally posted by MCHost-Marc
We have. ModernBill is almost like CPanel now. Too many features and slow code. I'd recommend PerlBill, even though you need to probably write quite a bit of custom code to make it secure.

Do you use PerlBill ?

[StarGate]

Originally posted by MCHost-Marc
We have. ModernBill is almost like CPanel now. Too many features and slow code. I'd recommend PerlBill, even though you need to probably write quite a bit of custom code to make it secure.

Can't agree 100% here. Although there is some truth in it I can only say that you cannot compare PerlBill with it. PerlBill is a pathetic joke and not worth the HDD space it is stored on. I wouldn't even use it if it was free. Never seen a software (besides CPanel and vBulletin) that sucks so deeply.

[Dave]

Originally posted by StarGate
Can't agree 100% here. Although there is some truth in it I can only say that you cannot compare PerlBill with it. PerlBill is a pathetic joke and not worth the HDD space it is stored on. I wouldn't even use it if it was free. Never seen a software (besides CPanel and vBulletin) that sucks so deeply. You don't like cPanel and vB?

[tazzy]

Hello,

:eek: Before we start using PerlBill... WTF is wrong with it?

Or "NocSol" are you just flaming another service provider as usual:

Lets see:
vBulletin
cPanel
PerlBill
RackShack
CogentXP :rolleyes:

Justify your answers not write views on it. How are we who want to buy a billing system for online usage suppost to judge your comments when you compair the billing software to a web hosting control panel and a forum? The only similiar features they have is code.

Regards,
Carl.

[CompuLounge]

The funny thing is he is offering cPanel and has/had a vBulletin license alone with never has ever used PerlBill but yet, he can go around making a fool of himself talking trash about something he has never used. I wonder, how soon you will get banned here? And also, owns vbulletin.biz a place that does work for free for other people. I have noticed on WHT where he helped several including WHT/RackShack but yet he is talking trash about them. Kind of funny if you ask me LOL. Take a :fork: to him :D .

[Chicken]

OK Robert, they want a more in depth review of why you don't think Perlbill is good, that seems reasonable (though let's ask reasonably polite as well).

[TowerHost.com]

Well seems Perlbill v2 was launched not long ago and looks very nice. One question regarding Perlbill, can it support Paysystems?

*UPDATE: Yes I found out it does support it

We're currently using phpManager and it's - well, sad.
I'm thinking of developing my own billing solutions with a support system intergrated as well because I'm so tired of phpManager.

[StarGate]

Originally posted by CompuLounge
The funny thing is he is offering cPanel and has/had a vBulletin license alone with never has ever used PerlBill but yet, he can go around making a fool of himself talking trash about something he has never used. I wonder, how soon you will get banned here? And also, owns vbulletin.biz a place that does work for free for other people. I have noticed on WHT where he helped several including WHT/RackShack but yet he is talking trash about them. Kind of funny if you ask me LOL. Take a :fork: to him :D .

Weeeeell, just look at this example I cut'n'pasted from another thread to understand the madness that sometimes seem to be at day.

Originally posted by Matt
Robert really let's you manage WHT's database even though you used to bash RackShack at every opportunity? Something changed between you two?
Well business is strange sometimes, heh. Well first of all it is/was Patrick who decided that and not Robert.
Patrick Smith (Chief Tech @ RS) is a friend of mine since some years now. He is a great guy and I am glad I know him. Robert is a great guy btw too. Both of them respect my right to an opinion, even if it opposes them. They are still 2 of the greatest people I got to know thrugh the net and I was glad to help him/them out when WHT had that DB problem and I am standing by for them ever since.

*****

So what I basically want to say is that I keep different kind of businesses in their own channels/worlds and with a strict manner. Heh, I can talk f.e. to Patrick about his summer-trip and at the same time post a "RackShack sucks" thread. One thing has nothing to do with the other although I admit it looks like skizzofrenia to outsiders... :baghead:

Now about CPanel: Yes I use it and even resell it. I like the guys at DarkORB and have good laughs with them BUT their product SUCKS (I told them in their face often enough, on fon etc) ;)

About vBulletin: I currently own 2 owned and one leased license. I run (as a founder) cummunities (still) based on vB 2-3 times the size of WHT. And yes I own vBulletin.Biz and I am prolly THE vBulletin Guru. My rule: vBulletin sucks deeply!

About PerlBill: First of all I do NOT know about PerlBill 2! When I tried the first version of PerlBill and realised that even phpManager trashes(ed) it (and phpManager sucks!) ... well you can imagine how much I "liked" it. When I got in touch with the clowns from PerlBill SUPPORT, PerlBills future on my server and in my business was doomed.

I wonder, how soon you will get banned here?
Ah, about time somebody asked that question. I almost "left HostHideout" cause I felt too welcome :D :D :D

[dandanfireman]

I have been using MB since version 2.something. I am very happy with the product and I am actually surprised they keep giving me the free updates and extending my service agreement without asking me to pay (shhhh).

It is a good product that does alot of things. I don't know where I would be without it.

We use:
Their signup script (actually 5 different sets)
Creditcard authorization with authorize.net
cpanel account creation