oh no!

[_Dana_]

well I hired somone to make me a KB ....sent the 50% payment ....emailed them to confirm no answer now their site is missing........I dont want to jump the gun and get all upset but Im a wee bit scared that I got taken.

If you are the person I hired please contact me asap

[Chicken]

You... don't know who you hired?

[_Dana_]

Originally posted by Chicken:

You... don't know who you hired?

Yeah Im not that silly

I didnt want to out him if it was an honest mistake but I think I should post who it is

http://hosthideout.com/member.php?s=&action=getinfo&userid=909

[Mark]

You should be wary of sending money to people who sign up and only make 1 or 2 posts in the advertising forums.

Did you ask him for his phone number, references, or portfolio before you agreed to the work?

If you haven't heard from him in one or two days, I wouldn't be that worried, but if he doesn't contact you soon, I think it is a good bet you got scheistered.

[_Dana_]

Originally posted by Mark:

You should be wary of sending money to people who sign up and only make 1 or 2 posts in the advertising forums.

Did you ask him for his phone number, references, or portfolio before you agreed to the work?

If you haven't heard from him in one or two days, I wouldn't be that worried, but if he doesn't contact you soon, I think it is a good bet you got scheistered.

Yes I did...and hes been around in other places since 2001 ...I hear what your saying.....but I took all the usual protective steps

Im still hoping its a big misunderstanding

[intellec]

Laci: next time use www.elance.com as an intermediary

[Living Media]

Have you checked their WHOIS information to get contact numbers / addresses?

I tried bringing up the domain where this person's contact email address is, and saw the same thing that I saw at dreamdolphin.com: a directory listing with one subdir, the cgi-bin. Unnerving, to say the least.

Best of luck with this, Laci.

[_Dana_]

Originally posted by Living Media:

Have you checked their WHOIS information to get contact numbers / addresses?

I tried bringing up the domain where this person's contact email address is, and saw the same thing that I saw at dreamdolphin.com: a directory listing with one subdir, the cgi-bin. Unnerving, to say the least.

Best of luck with this, Laci.

ty in a way its helping to know what Im not seeing things.... Tell me ....I paid him Via Pay Pal .....and way to dispute this through them if he has vanished?

[Robert]

Of course. Contact Paypal immediately!

[_Dana_]

Originally posted by Robert:

Of course. Contact Paypal immediately!

Contacted Pay Pal....waiting for reply...still havent heard from this person emailed him at every address I could find a record for ....I here by consider this transaction void ......and I got KB/FAQ script tonight....... TY for all the help and thank you to all who PM'd with offers of help ....HHO ppl are the best :banana:

[_Dana_]

Well they replied

************************************************** *

Dear Dana DeMerchant,

Thank you for contacting PayPal.

Although the circumstances of your unfortunate experience do appear to
be outside the purview of PayPal's Buyer Protection Policy, I
encourage you to file a claim; even if it cannot not be addressed, the
complaint will be noted in the record of the PayPal user whom you
reported. The seller will be notified of the reimbursement request and
encouraged to work towards an amicable resolution. If we find that the
user has violated our policies, we will investigate and take
appropriate action. If this occurs, you may be contacted in the future
about the status of the request that was filed.

In addition, even if the issue falls outside the scope of PayPal's
buyer protection policy, the complaint may be decided in your favor
should the seller not respond.

To review the Buyer Complaint Policy located in our User Agreement
click https://www.paypal.com/bcp or copy and paste the entire link into
the address bar.

If you have any further questions, please feel free to contact us
again.

Sincerely,
Anthony
PayPal Resolution Services
PayPal, an eBay Company
************************************************** **

Thought Id post it so others will know what steps to take

[_Dana_]

Well we got a hold of him he said his server crashed.....he refunded my money.....I appreciate the rufund but in the future Steve if you read this ....you need to keep your clients informed.....your sites being gone and not answering email is cause for alarm from anyone.....you could have even contacted me here.....I guess this was a learning experience for both of us.

[Mark]

Great to hear Laci. At least there are still some honorable people out there, even if he did make a mistake.

[NyteOwl]

The one thing that the free email servers are good for - emergency secondary mail contact.

[I, Brian]

Absolutely. Although I'm not in the Webhosting business, I almost never use my website e-mail, but instead have them redirected to a Hotmail account.

Every business should have a free e-mail account, PLUS a contact list of customers, in the event of an emergency. The lesson of this should be obvious.

[Alex[nl]]

Glad to see this all worked out ok in the end... Now you just need to find someone else for that KB ..