PerlDesk

[DalipJ]

Any of you guys use PerlDesk to manage all your tickets?

I do and it works awesome.

http://jaggient.net/desk

There is a preview of it :)

[lowesthost]

been using since forever :rolleyes:

[markblair]

PerlDesk is a pretty good support application. It's been awhile since I've even had the need to use it but it was good back then too. :)

[ThinkSupport]

I have also worked on PerlDesk couple of years and performed its installation on plenty of server , It was the most convenient and easy to use helpdesk... I loved it. But the way kayako and cerberus have launched them back ,I feel there is lot more Perldesk needs to do.

All the Best !!

[CaroNet-Hesham]

ThinkSupport,

Yea..I agree with you..Kayako and Cerebrus really did take the spotlight off perldesk..last time I checked Perldesk it only had a small developer team. Kayako and Cerebrus on the other hand are major players.

[clarson00]

Logicnow, Perldesk and John Bennet are scum. I paid for the enterprise version. 500 dollars I paid. I got nothing. I called the company everyday and only got voicemail. I emailed 3 times and no response. Finally, I made a claim with paypal and suddenly they got back to me. I told the I was unable to download their product despite having paid.

Their response was to say sorry, you can download it now. Well, it was too late for me. I had been trying to get in contact with someone for 4 days.

I told them no, I didnt want their software, and wanted a full refund. Well, it isn't actually a refund is it? I refund would be if I had actually gotten something.

I got nothing. This company basically stole my money. I have a claim with paypal. We will see what happens.

I have ordered the domains logicnowsux.com and perdesksux.com and I will be building a monument to commemorate their poor decision to steal my money.

[Nadeem0319]

Im actually thinking of buying a PerlDesk license, but don't know if it is as great as it seems as i've also heard bad things about PerlDesk :S Most of them say PerlDesk has many random bugs and errors... Is this true or just a myth..?

[United Web Host]

I have used perldesk for 7 years now with no major problems and their support is quite helpful. But if I had to do it all over again I think I would have preferred kayako. Even after customizing perldesk I don't really care for its appearance.

[GS-Chris]

nice looking software :)

[galaxyserve]

Very nice :) :)

[HivelocityLB]

Perldesk is great it however does not beat Kayako.

[webhostukcom]

Hello,

We have tried http://thevisionworld.com it has worked very fine for our customers....