First and Second shift support

[sharpweb]

Hello HH,

I am looking for a remote support postion during first or second shift EST.

I have three years of hosting industry experience with linux, cpanel, plesk and ensim. Located in Lafayette, In. USA. I am excellent at developing and keeping customer relationships. Looking for both short and long term relationships.

Cpanel is my primary platform of experience for customer support.
I also have experience with customer migration and moving multiple servers of clients to new locations from differing control panels. Looking for flat fee or per ticket arrangements.

Resume and references provided upon request.

thank you,
Sean Richards


AIM: swihelp
MSN: sharpwebdesk@hotmail.com
email: s@goswi.com
Phone: 1-765-807-0050

[Phrozen]

Just to clear up something... is it first and second or first and third? Your post says both...

[sharpweb]

First or Second! My mistake! Thank you!

If you are looking for someone to do nightwatch let me know and I'll gladly give you a referral.

thank you,
Sean

[Static]

Do you do sales also?

And we may hire you guys or so.

[sharpweb]

I can also do sales via email, livechat, aim/icq, or msn.

thank you,
Sean

[Static]

Would you think about taking a job where you earn 60% of payment that the client that you bring in for the first month, than 20% afterwards?

The percentage may go up depending on how much sales you make.

[sharpweb]

Are these clients that I have to track down or are they directed to your website?

If I have to hunt them all down myself I wouldn't be interested.

If you're looking for someone to drive your marketing program that would be a possibility.

thank you,
Sean

[SWH]

Sean:

Wouldn't this be a potential conflict of interest since you are running your on hosting company? :confused:

[sharpweb]

In a market where a "hosting" company will sell someone a reseller plan, and then provides them with a dedicated server to grow into, essentially supplying their own competition with equipment and service. In a market that huge, I very much doubt that my owning a hosting company will ever seriously conflict with a client, past or present. Chances are more likely that I will buy colo space or license control panel software from my larger clients.

Furthermore, just as reputable hosting companies don't make a practice of trying to take clients from their resellers. I would not try and steal customers from someone I provide support for. It would be counter productive to my business. Not to mention unethical, immoral, and against my nature.

-Sean