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View Full Version : Ultrix Hosting is a fake


pyroglaze
11-05-04, 01:54 PM
Ultrix Hosting is horrible. I paid for 6 months worth of service. After a few weeks, everything starting going wrong. My server went down for 2 weeks straight. When he finally responded to my emails or other forms of contact, aftre two weeks that is, he spent another week trying to fix it. Then after another week, he said he would give me a refund since he couldn't get the server work. Then, he stopped talking to me. I never got my money back, and he never responds to any forms of contact I seem to reach him through. I just want to say his service sucks, and if you plan on giving him money, don't. It is extremely likely that you won't get both your service or your money back. I was simply hoping that if I started telling everyone about him, that he would take me more seriously.

markblair
11-06-04, 06:24 PM
How did you pay for the service? If you paid by credit card, contact your credit card company and issue a chargeback. Some have time requirements on how soon you can issue a chargeback though so hopefully it hasn't been too long. I had a host years ago do something similar and it took a letter to my state government complaining of fraud to get the problem resolved. They basically contacted the host to explain my concerns and I'm sure when he saw the letterhead was from a government office, he decided to pay. :)

Good luck with your dispute as well.