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interactive
04-25-03, 06:46 PM
I'm sure some of you have already seen this, but found it to be rather funny.

Main Site: http://www.rinkworks.com/stupid

Just a bunch of computer related Customer Service/Support stories.

By my favorite:

Heard from a customer, while I was setting up his new T1 line:


Customer: "This is a Mac. It doesn't need an IP address."


Enjoy!

Phrozen
04-25-03, 07:06 PM
Yup, I cam across this site some time ago. It's amazing how much time I've wasted there... it really shouldn't be that funny, but it is...

interactive
04-25-03, 07:16 PM
I agree. Some of them make me laugh a bit more then they should. (go figure, I've been up for 32 hours straight)

Phrozen
04-25-03, 07:42 PM
Originally posted by interactive: (go figure, I've been up for 32 hours straight) Anything would seem funny to me then.... if I could even read that is.

interactive
04-25-03, 07:55 PM
Lots and lots of cafeine works great ;). I took a 20 minute nap during a class today, so I got a little sleep but still.

Phrozen
04-25-03, 07:58 PM
Originally posted by interactive:

Lots and lots of cafeine works great ;). Heh, I guess I must've overdosed somehwere along the line, but caffeine has absolutely no affect on me now. :(

interactive
04-25-03, 08:15 PM
If you're having troubles staying awake go get a box of .22's and a hammer. ::Joking:: Now don't go trying that

Robert
04-26-03, 08:51 AM
Good site.. very good

101sales
04-26-03, 09:05 AM
You guys all must have heard about the "coffee holder" lady who thought that her CD-ROM drive was a drink holder. It kept closing on her automatically when she didn't do anything. She phones up tech support to complain her coffee holder is broken and the technicians are stumped because a coffee holder is not standard hardware on a computer :D

They finally figured it out and tired to control their laughter on the phone.

Robert
04-26-03, 10:01 AM
Sometimes you wonder, maybe it's not the tech support that's stupid, but the customer. We never get to hear the Tech's side of the story.

no1v2
04-26-03, 11:32 AM
Originally posted by interactive:

I'm sure some of you have already seen this, but found it to be rather funny.

Main Site: http://www.rinkworks.com/stupid

Just a bunch of computer related Customer Service/Support stories.

By my favorite:


Enjoy! You got that from my WHT post, didn't you :p:

interactive
04-26-03, 06:32 PM
Just a couple more:

Customer: "I want to get the new Netscape from you people."
Tech Support: "I'll need to charge your account $30."
Customer: "What do you mean? I pay for this service."
Tech Support: "We're providing the registered version of Netscape. Netscape charges us, so we have to charge you."
Customer: "Well, my son is a socialist and I spent a year in Spain. What do you have to say to that?"
Uh....
Customer: "I thought so." [click]


Even after 14 hours of sleep that is still very funny. And another:


I was an IBM tech at the time. A customer called in with a complex problem. During the course of the call I could hear, in the background, a screeching wail. I tried to ignore it, but it was distracting, and later I began to get worried about what sort of thing was going on there. About five minutes into the call I considered putting the customer on hold and calling the police when the customer asked if I was wondering what the noise in the background was. She said, "I work in an opera school, and that particular student is excessively terrible at singing." I had to put the customer on hold until I stopped laughing.

interactive
04-26-03, 06:37 PM
Originally posted by no1v2:

You got that from my WHT post, didn't you :p:

Actually yes. But I had the link saved in my book marks from quiet a while ago, and thought I'd post it here. So in short thanks ;)